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Thursday - February 10, 2005
national collector's mint FAQThe National Collector's Mint now has a FAQ, or Frequently Asked Questions page, where it answers some of the questions that I've heard from people. One of the most common questions I've gotten is, "I have sent in a check and it has not been cashed. Where is my money?" Their answer: Currently we are temporarily prohibited from shipping or accepting orders for the Freedom Tower Commemorative. We are working to try to bring this matter to a speedy resolution. Until that time, we are unable to ship orders. We will notify interested customers if and when we are able to proceed with orders. Your payment will not be processed until we are able to ship your order I also heard from someone who received solicitation from them to buy a $5 gold coin, so they're still selling other items, but not the 2004 Freedom Tower Dollar. They also have contact information if you have any questions about any of this. I'm including it here as well in case they take it down. National Collector’s Mint E-mail: cs@ncmintonline.com Phone: 1-800-452-4381 between 9am and 6pm EST, Monday through Friday. Fax: 914-935-3321 Incidentally, I noticed their e-mail address was not at nationalcollectorsmint.com but ncmintonline.com. I tried going to that site, but it doesn't appear to have anything there. If I find anything else out about the court case, I'll post about it here. » Permanent link | News Reader comments
I have two flawed wisconsin quarters from the 2004 production. if anyone would like to buy them contact me at my email to discuss the details. They are in mint conditon. Thankyou Connie » by Connie on February 28, 2005 @ 09:18 AM #I wish to return these coins- they were to be christmas presents and have no use for them now- It asked that I contact you since the amount was over 100$ I am returning them today. Thank you Linda » by Linda McRay on March 28, 2005 @ 01:49 PM #I have been charged twice for my freedom Dollars order.I received these coins March 29, 2005. I was charged in October when I ordered them and now in March when they were shipped. I will never order coins from here again,. I can't get into their website and the phone always says you have at least a 20 minute wait. » by Patricia on April 05, 2005 @ 12:34 PM #I have been receiving automatic shipments of coins for the past few months, and they have been automatically billed to my credit card. I did not order these and do not appreciate them being sent and then billed to my credit card. I finally got in touch with an agent (Lewis) in your customer service section. He advised that I send the last one back, through the post office, insured and when it is received my account will be credited. I advised him that I do not want any more. » by Raymond Varner on July 07, 2005 @ 08:22 AM #Raymond: I can guarantee that you didn't talk to anyone in my customer service department, because I don't have one. You're confusing this site with the National Collector's Mint. » by dan on July 07, 2005 @ 10:11 AM #I placed an order in June and have not yet received it. It is now Oct. Can't get help from Cust. Ser. unless you spend all day on the phone. Not an option. Is this Co. Leg. » by Alice Woodward on October 10, 2005 @ 11:15 AM # |
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